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Privacy Policy

Last updated: November 28, 2025

Payment Processing Notice: All payments are processed on the 29th of each month. Payment processing takes 1-2 business days to complete and reflect in your account.

1. Information We Collect

Personal Information

  • Name, email address, and contact information
  • Profile information and professional background
  • Payment and billing information
  • Identity verification documents (when required)

Task and Work Data

  • Task submissions and work products
  • Performance metrics and quality scores
  • Time tracking and activity logs
  • Communication within our platform

Technical Information

  • IP address, browser type, and device information
  • Usage patterns and platform interactions
  • Log files and system activity

2. How We Use Your Information

  • Service Provision: To provide and improve our AI training platform services
  • Task Management: To assign, track, and evaluate task completion
  • Payment Processing: To process payments and maintain financial records
  • Quality Assurance: To monitor work quality and platform integrity
  • Communication: To send important updates, notifications, and support
  • Platform Security: To protect against fraud and unauthorized access
  • Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in these limited circumstances:

Service Providers

We work with trusted third parties who help us operate our platform:

  • Payment processors (Stripe, PayPal)
  • Cloud hosting services (Azure, AWS)
  • Analytics and monitoring tools
  • Customer support platforms

Legal Requirements

We may disclose information when required by law, court order, or to protect our legal rights and the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

4. Data Security and Protection

We implement industry-standard security measures to protect your data:

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits and updates
  • Multi-factor authentication options

Administrative Controls

  • Limited access to personal data
  • Employee privacy training
  • Data breach response procedures
  • Regular privacy impact assessments

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal requirements)

Portability

Request transfer of your data to another service provider

Objection

Object to processing of your personal information for certain purposes

To exercise these rights, please contact us at privacy@inferaai.com with your request and proof of identity.

6. Payment Data and Processing Schedule

Important Payment Information

  • Payment Schedule: All payments are processed on the 29th of each month
  • Processing Time: Payments take 1-2 business days to complete and reflect in your account
  • Currency: All payments are processed in USD unless otherwise specified
  • Minimum Payout: Minimum balance of $50 required for payment processing

Payment Data Security

  • Payment information is processed through PCI-DSS compliant providers
  • We do not store complete payment card information on our servers
  • All financial transactions are encrypted and monitored for fraud
  • Payment history is maintained for tax and regulatory compliance

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience:

Essential Cookies

Required for basic platform functionality, authentication, and security.

Analytics Cookies

Help us understand how users interact with our platform to improve services.

Preference Cookies

Remember your settings and preferences for a personalized experience.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

General Inquiries

Email: privacy@inferaai.com

Response time: 1-2 business days

Data Protection Officer

Email: dpo@inferaai.com

For GDPR and data rights requests

Infera AI Inc.

This Privacy Policy is effective as of November 28, 2025, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

By using Infera AI, you acknowledge that you have read and understood this Privacy Policy.